Sahyog Hospital Receptionist Jobs in Patna

Receptionist

Company : sahyog hospital

Category : Receptionist

The Receptionist is responsible for greeting visitors, managing incoming calls, and performing various administrative tasks to support office operations. This role requires excellent interpersonal skills, professionalism, and the ability to multitask in a fast-paced environment.

Key Responsibilities:

1. Front Desk Management:

   • Greet visitors and clients warmly and direct them to the appropriate person or department.
   • Maintain a clean and organized reception area.

2. Phone and Email Handling:

   • Answer and direct incoming phone calls promptly and professionally.
   • Respond to emails and messages or forward them to the appropriate personnel.

3. Visitor Coordination:

   • Maintain a visitor log and issue visitor passes if required.
   • Notify employees of guest arrivals.

4. Administrative Support:

   • Schedule appointments and manage meeting room bookings.
   • Assist with clerical tasks such as filing, photocopying, and data entry.

5. Mail and Courier Services:

   • Handle incoming and outgoing mail, packages, and courier deliveries.
   • Ensure timely distribution to the intended recipients.

6. Office Supplies Management:

   • Monitor and manage office supplies inventory.
   • Place orders for supplies and ensure availability when needed.

7. Customer Service:

   • Address visitor or client queries with courtesy and efficiency.
   • Provide basic information about the organization, its services, or procedures.

8. Support to Other Departments:

   • Assist HR, administration, or other teams with tasks as required.
   • Coordinate with vendors or service providers when needed.

Requirements:

• Education:
  High school diploma or equivalent; a diploma or degree in Business Administration is a plus.

• Experience:

  • Prior experience as a receptionist or in a customer-facing role is preferred.
  • Proficiency in office software (e.g., MS Office, Google Workspace) is advantageous.

• Skills:

  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Professional appearance and demeanor.

• Soft Skills:

  • Friendly and approachable personality.
  • Ability to handle stressful situations with poise.
  • Dependability and punctuality.

Work Environment:

• Primarily office-based.
• Regular office hours, with occasional overtime depending on business needs.

Performance Metrics:

• Visitor and client satisfaction.
• Efficiency in managing front-desk operations.
• Accuracy in administrative tasks and record-keeping.