sales girl
Company : Vijay modular kitchen
Category : Sales
As a Sales Girl, your primary responsibility is to assist customers in finding and purchasing products. This role involves providing excellent customer service, understanding customer needs, and contributing to the overall sales goals of the retail establishment.
Key Responsibilities:
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Customer Assistance:
- Greet customers in a friendly and welcoming manner.
- Assist customers in locating products and provide information about features and benefits.
- Offer guidance and recommendations based on customer preferences.
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Sales Transactions:
- Process sales transactions accurately using the point-of-sale (POS) system.
- Handle cash, credit card, and other payment methods following established procedures.
- Provide receipts and ensure correct change is given.
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Product Knowledge:
- Stay informed about the features, specifications, and prices of products.
- Demonstrate a good understanding of the product range and its applications.
- Continuously update product knowledge through training and learning sessions.
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Customer Engagement:
- Actively engage with customers to understand their needs and preferences.
- Build rapport with customers to enhance their shopping experience.
- Encourage add-on sales and upselling opportunities.
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Visual Merchandising:
- Assist in maintaining an organized and visually appealing store layout.
- Ensure that products are neatly displayed, and shelves are well-stocked.
- Collaborate with the store management team to implement visual merchandising guidelines.
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Stock Replenishment:
- Monitor product levels on the sales floor and restock shelves as needed.
- Inform the management team about low inventory levels or popular products.
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Promotions and Discounts:
- Communicate ongoing promotions, discounts, and special offers to customers.
- Effectively explain and promote sales events to drive customer interest.
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Customer Feedback:
- Collect and relay customer feedback to the management team.
- Report any recurring customer concerns or suggestions for improvement.
Qualifications:
- High school diploma or equivalent.
- Previous retail or customer service experience is beneficial.
- Strong interpersonal and communication skills.
- Basic math skills for handling transactions.
- Positive attitude and enthusiasm for assisting customers.
Key Competencies:
- Sales-oriented mindset.
- Excellent customer service and communication skills.
- Ability to work in a fast-paced retail environment.
- Team player with a cooperative and helpful attitude.
- Basic computer skills for operating POS systems.
