Sales manager
Company : Shri ram life insurance
Category : Sales
The Sales Manager is responsible for leading and guiding the sales team to achieve sales targets and business growth. This role involves developing sales strategies, managing client relationships, analyzing market trends, and ensuring customer satisfaction. The Sales Manager will also work closely with other departments to ensure the smooth operation of the sales process.
Key Responsibilities:
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Sales Strategy Development:
- Develop and implement effective sales strategies and plans to meet business goals.
- Identify and explore new market opportunities and customer segments.
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Team Leadership and Management:
- Lead, motivate, and manage the sales team to achieve individual and team sales targets.
- Conduct regular performance reviews and provide training and development opportunities.
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Client Relationship Management:
- Build and maintain strong, long-lasting customer relationships.
- Address and resolve customer complaints and issues promptly.
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Market Analysis and Insights:
- Monitor market trends, competitor activities, and industry developments.
- Analyze sales data to identify opportunities for growth and improvement.
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Sales Operations:
- Oversee the sales process, from lead generation to closing deals.
- Ensure efficient use of CRM systems and sales tools.
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Collaboration:
- Work closely with marketing, product development, and customer service teams to align strategies and improve customer experience.
- Coordinate with finance and logistics to ensure accurate and timely delivery of products and services.
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Reporting:
- Prepare and present regular sales reports, forecasts, and performance metrics to senior management.
- Provide insights and recommendations based on sales data analysis.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field. A master’s degree is a plus.
- Proven experience as a Sales Manager or similar role.
- Strong understanding of sales performance metrics and KPIs.
- Proficiency in CRM software and MS Office Suite.
- Excellent communication, negotiation, and leadership skills.
- Ability to analyze market trends and sales data.
- Strategic thinking and problem-solving abilities.
Skills:
- Leadership and team management
- Strategic planning and execution
- Customer relationship management
- Market analysis
- Data-driven decision making
- Strong communication and interpersonal skills
- Negotiation and closing skills
- Time management and organizational skills
Working Conditions:
- Full-time position, with potential travel for client meetings and industry events.
- May require extended hours to meet deadlines and sales targets.
Reporting Line:
- Reports to the Director of Sales or Senior Management.
