Share Dealer Pvt Ltd Back Office Jobs in Patna

Relationship manager

Company : Share dealer pvt ltd

Category : Back Office

1. Build and maintain strong relationships with clients through regular communication and engagement.
2. Serve as the main point of contact for clients, addressing their inquiries, concerns, and requests in a timely and professional manner.
3. Conduct regular meetings and reviews with clients to understand their needs, goals, and challenges.
4. Identify opportunities to upsell or cross-sell additional products or services to existing clients.
5. Collaborate with internal teams, including sales, marketing, and operations, to ensure seamless delivery of products and services to clients.
6. Develop and implement client retention strategies to minimize churn and maximize client satisfaction.
7. Keep abreast of industry trends, market developments, and competitor activities to provide informed advice and recommendations to clients.
8. Prepare and present reports, presentations, and proposals to clients as needed.
9. Monitor client accounts and track key performance metrics to measure client satisfaction and identify areas for improvement.
10. Negotiate and finalize contracts, agreements, and pricing terms with clients.
11. Stay informed about company products, services, and offerings to effectively communicate value propositions to clients.
12. Provide feedback to management on client needs, market trends, and opportunities for growth.

Requirements:

1. Bachelor's degree in business, finance, marketing, or a related field.
2. Proven experience in sales, account management, or customer relationship management.
3. Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
4. Strong negotiation and persuasion skills, with a track record of achieving sales targets and goals.
5. Ability to understand and analyze client needs and develop customized solutions to meet their requirements.
6. Proficiency in CRM software and other sales tools to manage client relationships and track sales activities.
7. High level of professionalism and integrity, with a customer-centric mindset.
8. Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
9. Ability to work independently and as part of a team, with a collaborative and proactive approach.
10. Willingness to travel as needed to meet with clients and attend industry events.

Benefits:

1. Competitive salary and commission structure.
2. Opportunities for professional development and advancement.
3. Comprehensive benefits package, including health insurance and retirement plans.
4. Dynamic and supportive work environment.
5. Flexible work schedule and remote work options.