Computer operator
Company : Samadhan enterprises pvt ltd
Category : Computer Operator
A computer operator is responsible for overseeing computer systems, ensuring they function efficiently, and troubleshooting any issues. Here’s a detailed job description for a computer operator:
Job Title:
Computer Operator
Job Summary:
The computer operator monitors and maintains computer systems and networks within an organization. This role involves identifying and resolving issues with hardware and software, performing routine maintenance, and ensuring the smooth operation of IT infrastructure.
Key Responsibilities:
- System Monitoring: Monitor the performance of computer systems, network servers, and applications, ensuring systems are functioning properly and efficiently.
- Routine Maintenance: Perform scheduled maintenance, updates, and backups of systems, ensuring data integrity and security.
- Troubleshooting: Identify and troubleshoot system malfunctions or operational issues, providing prompt and effective solutions to minimize downtime.
- Data Management: Run and manage batch jobs, monitor system processes, and maintain records/logs of all data processing operations.
- User Support: Assist employees or users experiencing issues with system access, applications, and hardware.
- Incident Reporting: Document and report issues to relevant IT staff or escalate unresolved problems to higher-level support.
- Software and Hardware Management: Install and configure new hardware, software, and peripheral devices.
- Security Compliance: Ensure systems are in compliance with company data security policies and procedures.
Skills and Qualifications:
- Technical Proficiency: Solid understanding of computer systems, networks, and applications; familiarity with various operating systems.
- Problem-Solving Skills: Ability to troubleshoot and resolve issues efficiently.
- Attention to Detail: Maintain accurate records, logs, and documents for system operations and maintenance.
- Communication Skills: Effective communication with technical and non-technical staff.
- Adaptability: Capability to handle system updates, upgrades, and changes.
Preferred Experience:
- Educational Background: High school diploma or equivalent; associate’s or bachelor’s degree in IT, computer science, or a related field is preferred.
- Experience: 1-2 years of experience in a similar role, or experience with IT infrastructure and data management tasks.
