Rr Finserv Back Office Jobs in Patna

Back office

Company : Rr finserv

Category : Back Office

A back office job typically refers to roles that support the administrative, operational, and logistical functions of a company or organization. Here's a general overview of a back office job description:

1. Data Entry and Processing: Input, update, and maintain data in company databases, spreadsheets, or other software systems. Ensure accuracy and completeness of data entry tasks.

2. Administrative Support: Provide administrative assistance to various departments or teams within the organization. This may include scheduling appointments, managing calendars, organizing files, and handling correspondence.

3. Documentation and Record Keeping: Maintain and organize documents, records, and files in both electronic and physical formats. Ensure compliance with company policies and regulatory requirements.

4. Order Processing and Fulfillment: Process orders, invoices, purchase orders, and other transactional documents. Coordinate with suppliers, vendors, and internal stakeholders to ensure timely and accurate order fulfillment.

5. Inventory Management: Monitor and track inventory levels, stock movements, and supply chain activities. Generate inventory reports, reconcile discrepancies, and assist with inventory audits as needed.

6. Customer Support and Service: Assist customers or clients with inquiries, requests, and issues via phone, email, or other communication channels. Provide information, troubleshoot problems, and escalate complex issues to appropriate departments or personnel.

7. Financial and Accounting Support: Assist with basic accounting tasks such as invoicing, billing, expense tracking, and reconciliation. Prepare financial reports, statements, and documentation for review by finance or accounting teams.

8. HR and Personnel Administration: Support HR functions such as recruitment, onboarding, employee records management, and payroll processing. Assist with employee benefits administration, timekeeping, and compliance with HR policies and procedures.

9. Quality Assurance and Compliance: Ensure adherence to quality standards, compliance regulations, and company policies across all back office operations. Conduct quality checks, audits, and inspections to identify and resolve discrepancies or issues.

10. Collaboration and Communication: Work collaboratively with other back office staff, as well as with front office teams and external partners. Communicate effectively and proactively share information to facilitate smooth workflow and achieve common objectives.

11. Process Improvement and Optimization: Identify opportunities for process improvements, efficiency gains, and cost savings within back office operations. Make recommendations for streamlining workflows, implementing new tools or technologies, and enhancing productivity.

Requirements:

• Strong organizational skills and attention to detail.
• Proficiency in computer skills, including MS Office suite and relevant software applications.
• Excellent written and verbal communication skills.
• Ability to multitask and prioritize tasks effectively in a fast-paced environment.
• Analytical mindset and problem-solving abilities.
• Knowledge of relevant industry regulations, compliance standards, and best practices may be preferred for certain roles.