computer operator
Company : Rd construction
Category : Computer Operator
A Computer Operator is responsible for monitoring and controlling computer systems, ensuring that they run efficiently and effectively. This role involves managing various IT tasks, troubleshooting issues, and performing regular maintenance to support organizational operations. The Computer Operator ensures the smooth and secure functioning of computer systems and networks.
Key Responsibilities:
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System Monitoring:
- Monitor computer systems, networks, and related infrastructure for performance and security.
- Ensure systems are running efficiently and troubleshoot any issues that arise.
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Operations Management:
- Perform regular system maintenance tasks such as backups, data restoration, and updates.
- Execute batch jobs and manage job schedules.
- Respond to system alerts and take appropriate action.
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Technical Support:
- Provide technical support to users by addressing hardware and software issues.
- Assist in setting up, configuring, and maintaining computer hardware, software, and networks.
- Document and escalate complex issues to higher-level IT staff.
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Security Management:
- Implement and follow security protocols to protect systems from unauthorized access and threats.
- Ensure compliance with organizational policies and regulatory requirements.
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Data Management:
- Manage data input and output, ensuring data integrity and accuracy.
- Generate and distribute reports based on system data.
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Incident Management:
- Record and track incidents using an incident management system.
- Communicate with relevant stakeholders about system statuses and issue resolutions.
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Documentation:
- Maintain detailed logs of system operations, maintenance, and incidents.
- Develop and update technical documentation, manuals, and procedures.
Qualifications:
- High school diploma or equivalent; an associate degree in computer science or related field is preferred.
- Proven experience as a Computer Operator or similar role.
- Familiarity with various operating systems (e.g., Windows, Linux, UNIX).
- Knowledge of network protocols, hardware, and software troubleshooting.
- Proficiency in using monitoring and management tools.
- Strong analytical and problem-solving skills.
- Attention to detail and ability to work independently.
- Excellent communication and organizational skills.
- Ability to work in shifts or on-call as required.
Working Conditions:
- Typically works in an office or data center environment.
- May require shift work, including nights, weekends, and holidays.
- May involve physical activity such as lifting and moving computer equipment.
