salesman
Company : Premium agro agencies pvt ltd
Category : Sales
A salesman in a shop is responsible for assisting customers, providing product information, and ensuring an excellent shopping experience. They contribute to achieving the shop's sales goals while maintaining a welcoming and professional environment.
Key Responsibilities
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Customer Assistance:
- Greet customers as they enter the shop.
- Identify customers’ needs and recommend products.
- Answer customer queries about products, pricing, and availability.
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Product Knowledge:
- Stay updated on product features, specifications, and benefits.
- Demonstrate products to customers as needed.
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Sales Goals:
- Upsell and cross-sell products to maximize sales.
- Meet or exceed individual and team sales targets.
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Shop Maintenance:
- Ensure shelves are fully stocked and merchandise is displayed attractively.
- Organize products based on shop standards.
- Report any low-stock items or damaged goods to management.
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Transactions:
- Assist customers with purchases, handle cash, and operate the POS system.
- Process exchanges, returns, and refunds according to shop policies.
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Customer Relations:
- Handle customer complaints professionally and escalate when necessary.
- Build relationships with regular customers for repeat business.
Skills and Qualifications
- Strong communication and interpersonal skills.
- Sales-driven with a customer-first attitude.
- Basic math skills for handling transactions.
- Familiarity with POS systems (training may be provided).
- Ability to work under pressure during busy hours.
