Sales officer
Company : Pink city developers pvt ltd
Category : Sales
The Sales Officer is responsible for identifying sales opportunities, building relationships with potential customers, and ensuring customer satisfaction while achieving assigned sales targets. This role involves both fieldwork and office-based tasks, depending on the organization's requirements.
Key Responsibilities:
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Sales and Revenue Generation:
- Identify and target potential customers through market research and leads provided by the company.
- Promote and sell products or services to achieve sales goals and revenue targets.
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Customer Relationship Management:
- Build and maintain strong, long-lasting customer relationships.
- Address customer queries, resolve complaints, and ensure a positive customer experience.
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Market Analysis:
- Stay updated on market trends, competitor activities, and customer preferences.
- Provide feedback to the company for product or service improvement.
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Field Sales Activities:
- Conduct field visits to meet customers and close deals.
- Organize and participate in sales presentations, trade shows, and other promotional events.
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Documentation and Reporting:
- Prepare and maintain accurate records of sales, customer details, and feedback.
- Submit regular sales reports to the sales manager or team lead.
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Collaboration:
- Work closely with the marketing team to align sales efforts with promotional campaigns.
- Coordinate with other departments (e.g., logistics, finance) to ensure smooth delivery and customer satisfaction.
Qualifications:
- Bachelor’s degree in Business Administration, Marketing, or a related field (preferred).
- Proven experience in sales or a similar role.
Skills:
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Communication Skills:
- Strong verbal and written communication abilities.
- Excellent negotiation and persuasion skills.
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Interpersonal Skills:
- Ability to build trust and rapport with clients.
- Strong customer service orientation.
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Analytical Skills:
- Ability to analyze sales data and market trends.
- Problem-solving skills to address customer concerns effectively.
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Technical Proficiency:
- Familiarity with CRM software and Microsoft Office Suite.
- Knowledge of the product or service being sold.
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Time Management:
- Ability to manage multiple accounts and meet deadlines.
- Strong organizational skills to prioritize tasks effectively.
Key Metrics:
- Sales targets achieved.
- Number of new customer acquisitions.
- Retention rate of existing customers.
- Quality and accuracy of sales reporting.
Work Environment:
- May require extensive travel, depending on the nature of the product or service.
- Work hours can be flexible but often include weekends and extended hours during peak seasons.
