Receptionist
Company : Motorola service center
Category : Receptionist
The Receptionist will be the first point of contact for the company, providing administrative support across the organization. This role involves managing the front desk, handling communication, and performing various clerical duties to ensure the efficient operation of the office.
Key Responsibilities:
-
Front Desk Management:
- Greet and welcome visitors as they arrive at the office.
- Direct visitors to the appropriate person and office.
- Maintain the reception area in a tidy and presentable condition.
-
Communication Handling:
- Answer, screen, and forward incoming phone calls.
- Provide basic and accurate information in person and via phone/email.
- Manage the company's general email inbox.
-
Administrative Support:
- Receive, sort, and distribute daily mail/deliveries.
- Maintain office security by following safety procedures and controlling access via the reception desk.
- Order front office supplies and keep inventory of stock.
-
Scheduling:
- Schedule and confirm appointments.
- Coordinate meetings and conference room bookings.
-
Record Keeping:
- Update calendars and schedule meetings.
- Keep updated records of office expenses and costs.
- Perform data entry and maintain digital and physical filing systems.
-
Customer Service:
- Address visitor inquiries about the services provided.
- Handle customer complaints and provide appropriate solutions.
-
Support Other Departments:
- Assist other departments with administrative tasks as needed.
- Prepare and distribute correspondence, memos, and forms.
-
Event Coordination:
- Assist in organizing company events, meetings, and conferences.
- Coordinate catering and setup for meetings and events.