Category : Receptionist
A Receptionist serves as the first point of contact for visitors, clients, and customers, typically in an office setting. They perform various administrative tasks to ensure smooth operations and provide support to staff and guests. Below is a typical job description for a Receptionist:
Greeting and Welcoming Visitors: Welcome visitors, clients, and guests in a friendly and professional manner. Direct them to the appropriate person or department and provide any necessary assistance or information.
Answering and Directing Phone Calls: Manage incoming calls on a multi-line phone system. Answer inquiries, take messages, and transfer calls to the appropriate individuals or departments. Handle calls promptly and courteously.
Receiving and Sorting Mail: Receive, sort, and distribute incoming mail, packages, and deliveries. Ensure timely delivery of mail to the intended recipients and coordinate outgoing mail as needed.
Scheduling Appointments and Meetings: Schedule appointments, meetings, and conference room reservations as requested by staff or clients. Coordinate meeting logistics, including arranging for catering, equipment, and materials.
Maintaining Reception Area: Keep the reception area clean, organized, and presentable at all times. Ensure that reading materials, brochures, and other resources are readily available for visitors.
Administrative Support: Provide general administrative support to staff, including data entry, filing, photocopying, and scanning documents. Assist with basic office tasks to ensure efficiency and productivity.
Handling Inquiries and Requests: Respond to inquiries from visitors, clients, and staff regarding company information, services, and procedures. Provide accurate and timely information or refer inquiries to the appropriate person or department.
Managing Visitor Access: Monitor and control access to the office premises by issuing visitor badges, recording visitor information, and enforcing security protocols. Ensure compliance with company policies and procedures for visitor management.
Assisting with Special Projects: Assist with special projects or tasks as assigned by management, such as event planning, marketing support, or administrative projects.
Maintaining Records: Maintain accurate records of visitor logs, appointments, and other relevant information. Update databases and records systems as needed to ensure data integrity and accessibility.
Communication Coordination: Coordinate communication between internal staff members and external parties. Relay messages, announcements, and memos as needed to ensure effective communication within the organization.
Adhering to Policies and Procedures: Follow company policies, procedures, and guidelines related to reception and administrative duties. Maintain confidentiality of sensitive information and adhere to professional standards of conduct.
Post Date
2024-02-09Offered Salary
10kGender
FemaleExperience
6 Months