Medi World Hospital Manager Jobs in Patna

Deputy manager

Company : Medi world hospital

Category : Manager

The Deputy Manager in a hospital assists the Hospital Manager in ensuring smooth day-to-day operations, effective staff management, and the delivery of high-quality patient care. This position involves managing departments, ensuring regulatory compliance, overseeing budgetary concerns, and maintaining a high standard of service within the hospital. The Deputy Manager acts as a key point of contact between staff and senior management.

Key Responsibilities:

1. Operational Management:

   • Assist the Hospital Manager in the day-to-day running of hospital operations.
   • Oversee various departments such as patient services, clinical departments, facilities, and administrative support.
   • Ensure that hospital resources, such as staff, equipment, and facilities, are efficiently utilized.
   • Monitor and implement hospital policies, protocols, and standards to improve operational efficiency.

2. Staff Management and Leadership:

   • Supervise and support department heads, nurses, administrative staff, and other hospital personnel.
   • Participate in the recruitment, training, and performance evaluation of hospital staff.
   • Provide leadership and guidance to staff to foster a collaborative and professional work environment.
   • Handle disciplinary issues and conflict resolution as necessary.
   • Ensure proper staffing levels and workforce planning to meet patient care demands.

3. Patient Care and Experience:

   • Ensure that the hospital delivers high-quality patient care in line with healthcare standards and best practices.
   • Monitor patient satisfaction and address any complaints or concerns promptly.
   • Collaborate with clinical teams to ensure that the hospital meets the specific needs of patients.
   • Implement and promote patient safety protocols and infection control measures.

4. Regulatory Compliance and Accreditation:

   • Ensure compliance with healthcare laws, hospital policies, and local, state, and national regulations.
   • Maintain hospital accreditation and certification standards, including JCI (Joint Commission International) or other relevant accreditation bodies.
   • Prepare for and participate in internal and external audits, ensuring that all departments are compliant with regulatory requirements.

5. Financial and Budget Management:

   • Assist in the preparation and management of the hospital’s budget.
   • Monitor departmental budgets and spending, ensuring cost efficiency and resource allocation.
   • Identify opportunities for financial improvement, including cost-saving initiatives.
   • Assist with financial reporting and provide insights to the Hospital Manager on financial performance.

6. Strategy and Planning:

   • Assist the Hospital Manager in strategic planning for the hospital’s growth and service delivery.
   • Develop short-term and long-term operational goals and ensure they are aligned with the hospital's overall objectives.
   • Identify areas for service improvement, expansion, or new service development.
   • Participate in hospital-wide initiatives, including healthcare technology upgrades, process improvements, and patient experience projects.

7. Crisis and Emergency Management:

   • Support emergency preparedness by ensuring the hospital is equipped to handle crises, including medical emergencies, natural disasters, or other unexpected events.
   • Coordinate with hospital departments to implement emergency response plans and procedures.
   • Lead staff during emergency situations and ensure smooth communication with senior management and external stakeholders.

8. Communication and Liaison:

   • Act as a point of contact between staff and senior hospital management.
   • Ensure open communication across departments and relay important updates or directives from the hospital manager to staff.
   • Foster strong relationships with doctors, nurses, patients, and external healthcare providers to ensure collaboration and continuity of care.
   • Participate in meetings with senior management, regulatory bodies, and other stakeholders to represent the hospital’s interests.

9. Quality Assurance and Continuous Improvement:

   • Monitor hospital performance metrics, including patient outcomes, safety standards, and operational efficiency.
   • Develop and implement quality assurance initiatives to improve service delivery and patient care.
   • Work with hospital staff to identify areas for improvement and implement corrective actions as needed.
   • Conduct regular reviews and assessments of hospital operations to ensure that all services meet high standards of quality and efficiency.

Qualifications:

• Education: Bachelor’s degree in healthcare administration, nursing, or a related field. A Master’s degree (e.g., MBA, MHA) is preferred.
• Experience: 5-7 years of experience in healthcare management, including experience in a leadership or supervisory role. Hospital or clinical experience is strongly preferred.
• Skills:
  • Strong leadership and team management abilities.
  • Excellent understanding of healthcare regulations, patient care standards, and hospital operations.
  • Proficient in healthcare management software and tools.
  • Exceptional communication and interpersonal skills.
  • Strong organizational and time management skills.
  • Ability to work under pressure and manage crises effectively.
  • Financial acumen with experience in budget management and cost control.