Kpr Receptionist Jobs in Patna

Receptionist

Company : Kpr

Category : Receptionist

The Receptionist is the first point of contact for visitors and clients, responsible for managing front desk operations, including greeting visitors, answering and directing phone calls, and performing various administrative tasks. The role requires excellent communication skills, a friendly demeanor, and the ability to multitask effectively.

Key Responsibilities:

1. Front Desk Management:

   • Greet and welcome visitors with a warm and professional attitude.
   • Direct visitors to the appropriate person or department.
   • Manage the front desk area to ensure a tidy and organized appearance.

2. Telephone Operations:

   • Answer, screen, and forward incoming phone calls.
   • Take accurate messages and ensure they are delivered promptly.
   • Provide basic information to callers regarding the company’s services and policies.

3. Visitor Management:

   • Maintain a visitor log and issue visitor badges.
   • Inform staff of visitor arrivals in a timely manner.
   • Handle deliveries, mail, and courier services efficiently.

4. Administrative Support:

   • Assist with scheduling and coordinating meetings, appointments, and conference calls.
   • Perform general clerical duties, such as photocopying, filing, and data entry.
   • Assist with the preparation of documents, reports, and presentations as needed.

5. Customer Service:

   • Address inquiries and provide information to clients, customers, and visitors.
   • Resolve basic customer service issues or direct them to the appropriate department for resolution.

6. Office Coordination:

   • Monitor and order office supplies as needed.
   • Assist in the coordination of office maintenance and repair activities.
   • Support the organization and execution of company events and meetings.

7. Security and Safety:

   • Ensure that the front desk and reception area are secure.
   • Follow safety and security protocols, including managing visitor access and emergency procedures.

8. Record Keeping:

   • Maintain and update contact lists, directories, and other relevant records.
   • Prepare and maintain reception-related logs and documentation.

Qualifications:

• High school diploma or equivalent; additional qualifications in office administration are a plus.
• Proven experience as a receptionist, front desk representative, or similar role.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Customer-service oriented with a positive attitude.
• Ability to handle stressful situations calmly and efficiently.

Skills:

• Professional phone etiquette and interpersonal skills.
• Strong organizational and time management skills.
• Attention to detail and accuracy.
• Ability to work independently and as part of a team.