Jaiswal Group Accountant Jobs in Patna

Accountant cum telecaller

Company : Jaiswal group

Category : Accountant

Accounting Duties:

1. Bookkeeping: Maintain accurate financial records, including accounts payable and receivable.
2. Tax Compliance: Ensure timely filing of taxes and adherence to financial regulations.
3. Invoicing and Payments: Generate invoices, process payments, and follow up on outstanding payments.
4. Financial Reporting: Prepare monthly/quarterly financial statements and reports.
5. Budgeting: Assist in preparing budgets and monitoring expenditures.
6. Payroll Processing: Manage payroll, including salary disbursement and statutory deductions (if applicable).
7. Audit Support: Assist in internal and external audits.

Telecalling Duties:

1. Client Communication: Make outbound calls to clients/customers for inquiries, updates, or promotions.
2. Follow-Up: Follow up with leads and customers to convert inquiries into sales or payments.
3. Record Maintenance: Document call details, client feedback, and updates in the CRM or database.
4. Customer Support: Address customer queries and resolve issues promptly.
5. Upselling/Promotions: Inform clients about new products/services or upgrades.
6. Appointment Scheduling: Coordinate and schedule meetings or consultations with clients.

Qualifications and Skills

• Educational Background: Bachelor’s degree in Accounting, Commerce, or a related field.
• Accounting Skills: Proficiency in accounting software (e.g., Tally, QuickBooks, or Zoho Books).
• Communication Skills: Strong verbal communication skills with fluency in the required languages.
• Organizational Skills: Ability to manage multiple tasks efficiently.
• Problem-Solving: Address client issues and resolve conflicts effectively.
• Computer Proficiency: Familiarity with MS Office and CRM software.

Work Environment

• Typically office-based with a mix of desk work for accounting and client calls.
• May require extended hours during financial closing periods or peak sales campaigns.

Additional Requirements

• Experience: 1-3 years in accounting or telecalling roles preferred.
• Languages: Proficiency in English and regional languages is often a plus.
• Interpersonal Skills: Polite demeanor, patience, and customer-centric attitude.