sales man
Company : International services pvt ltd
Category : Sales
The salesman is responsible for generating sales by identifying potential customers, providing product information, and closing sales deals. This role involves building and maintaining relationships with clients, understanding their needs, and offering solutions that meet those needs. The salesman plays a crucial role in driving the company's revenue and growth.
Key Responsibilities:
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Sales Generation:
- Identify and approach potential customers through various methods such as cold calling, networking, and referrals.
- Present, promote, and sell products or services to existing and prospective customers.
- Achieve sales targets and outcomes set by the company.
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Customer Relationship Management:
- Build and maintain positive relationships with clients.
- Understand customer needs and provide appropriate solutions.
- Follow up with customers to ensure satisfaction and address any issues or concerns.
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Product Knowledge:
- Stay informed about the company's products, services, and industry trends.
- Explain product features and benefits to customers.
- Provide accurate information regarding pricing, availability, and delivery times.
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Sales Process:
- Conduct product demonstrations and presentations.
- Prepare and deliver sales proposals and quotations.
- Negotiate terms and conditions of sales agreements.
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Market Research:
- Monitor market trends and competitor activities.
- Gather and analyze customer feedback to improve sales strategies.
- Identify new market opportunities and potential customer segments.
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Reporting and Documentation:
- Maintain detailed records of sales activities, customer interactions, and transactions.
- Prepare regular sales reports and forecasts for management.
- Use CRM software to track customer information and sales progress.
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Team Collaboration:
- Collaborate with team members and other departments to achieve sales goals.
- Participate in sales meetings, training sessions, and professional development activities.
- Share best practices and strategies with the sales team.
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Customer Service:
- Provide post-sale support and handle any issues that arise.
- Ensure a high level of customer satisfaction and loyalty.
- Assist with returns, exchanges, and other customer service tasks as needed.
Qualifications:
- High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is preferred.
- Proven experience in sales or a similar role.
- Strong understanding of the sales process and customer dynamics.
- Excellent communication, negotiation, and interpersonal skills.
- Ability to build and maintain professional relationships.
- Self-motivated, goal-oriented, and able to work independently.
- Proficiency in Microsoft Office Suite and CRM software.
- Valid driver’s license and willingness to travel as needed.
