International Services Pvt Ltd Accountant Jobs in Patna

Receptionist

Company : International services pvt ltd

Category : Accountant

The receptionist serves as the first point of contact for visitors, clients, and employees, providing excellent customer service and administrative support. This role involves greeting guests, handling incoming calls, managing appointments, and performing various clerical tasks to ensure the smooth operation of the office.

Key Responsibilities:

1. Front Desk Operations:

   • Greet and welcome visitors in a professional and friendly manner.
   • Direct visitors to the appropriate person or department.
   • Maintain a clean and organized reception area.

2. Telephone Management:

   • Answer, screen, and forward incoming phone calls.
   • Provide information and assistance to callers.
   • Take and relay messages accurately.

3. Appointment Scheduling:

   • Manage and schedule appointments for staff and clients.
   • Maintain appointment calendars and notify staff of upcoming appointments.
   • Coordinate meeting room bookings and prepare meeting rooms.

4. Clerical Support:

   • Perform general clerical duties, including photocopying, faxing, mailing, and filing.
   • Handle incoming and outgoing mail and packages.
   • Maintain office supplies inventory and place orders as needed.

5. Customer Service:

   • Provide excellent customer service to visitors, clients, and employees.
   • Address inquiries and resolve complaints promptly and courteously.
   • Assist with basic information and directions within the office or building.

6. Administrative Assistance:

   • Assist with various administrative tasks as required by management.
   • Prepare and distribute correspondence, memos, and reports.
   • Support other departments with administrative tasks and projects.

7. Data Entry and Record Keeping:

   • Maintain accurate records and databases.
   • Update contact lists and client information.
   • Ensure confidentiality and security of sensitive information.

8. Security and Safety:

   • Monitor access to the building and ensure visitors sign in and out.
   • Follow security procedures and protocols.
   • Report any suspicious activity or security concerns to the appropriate personnel.

Qualifications:

• High school diploma or equivalent; additional education or certification in office administration is a plus.
• Previous experience as a receptionist or in a customer service role is preferred.
• Proficient in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Professional appearance and demeanor.
• Ability to handle stressful situations calmly and efficiently.
• Attention to detail and problem-solving skills.