Salesman
Company : Godrej interio
Category : Sales
A Salesman is responsible for selling products or services to customers. They build and maintain relationships with clients, identify their needs, and provide solutions to meet those needs. The role involves a mix of sales techniques, customer service, and market research.
Key Responsibilities:
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Customer Engagement:
- Engage with customers to understand their needs and preferences.
- Demonstrate and explain product features and benefits.
- Answer customer inquiries and address concerns.
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Sales Generation:
- Meet or exceed sales targets and goals.
- Develop and execute effective sales strategies.
- Identify potential customers through various channels (cold calling, networking, referrals).
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Product Knowledge:
- Stay updated on product knowledge and industry trends.
- Attend training sessions and workshops as required.
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Relationship Management:
- Build and maintain long-term relationships with clients.
- Provide exceptional customer service before, during, and after the sale.
- Handle customer complaints and resolve issues in a timely manner.
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Sales Administration:
- Prepare and submit sales contracts and orders.
- Maintain accurate records of sales activities and customer interactions.
- Generate sales reports and forecasts.
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Market Research:
- Conduct market research to identify new business opportunities.
- Monitor competitors’ activities and products.
- Provide feedback to management on market trends and customer needs.
Qualifications:
- Proven experience in sales or a related field.
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- Ability to understand and articulate product specifications.
- Self-motivated with a results-driven approach.
- Familiarity with CRM software and sales tools.
- High school diploma or equivalent; a bachelor’s degree in business, marketing, or a related field is a plus.
