Dr. Nishant Clinic Receptionist Jobs in Patna

Receptionist

Company : Dr. nishant clinic

Category : Receptionist

The receptionist is often the first point of contact for visitors and clients, playing a crucial role in creating a positive first impression of the organization. The receptionist is responsible for greeting visitors, answering phone calls, managing inquiries, and providing administrative support to ensure the smooth operation of the front desk.

Job Responsibilities:

1. Greeting Visitors: Welcome visitors, clients, and employees to the office in a friendly and professional manner.

2. Answering Phones: Manage incoming calls, screen and direct them to the appropriate person or department, and take messages when necessary.

3. Handling Correspondence: Receive and sort incoming mail and packages, distribute them to the relevant recipients, and prepare outgoing mail for pickup or delivery.

4. Scheduling Appointments: Schedule and confirm appointments, meetings, and reservations for clients and staff using calendar management software or traditional scheduling methods.

5. Maintaining Reception Area: Keep the reception area clean, organized, and presentable, including tidying up magazines, brochures, and promotional materials.

6. Providing Information: Provide basic information to visitors, clients, and callers about the organization, its services, and its location.

7. Assisting with Administrative Tasks: Assist with various administrative tasks, such as data entry, filing, photocopying, and scanning documents.

8. Handling Inquiries: Respond to inquiries from visitors, clients, and employees in person, via phone, or through email, and escalate complex inquiries to the appropriate person or department.

9. Operating Office Equipment: Operate office equipment such as photocopiers, fax machines, and multi-line phone systems, ensuring they are properly maintained and serviced.

10. Maintaining Security: Monitor and control access to the premises, issue visitor badges, and enforce security procedures to ensure the safety and security of employees and visitors.

Qualifications and Skills:

1. Excellent Communication Skills: Strong verbal and written communication skills to interact professionally with visitors, clients, and employees.

2. Customer Service Skills: Exceptional customer service skills with a friendly and approachable demeanor.

3. Organizational Skills: Excellent organizational skills to manage multiple tasks and priorities efficiently.

4. Attention to Detail: Meticulous attention to detail to ensure accuracy in handling correspondence, scheduling appointments, and maintaining records.

5. Computer Proficiency: Proficiency in using office software such as Microsoft Office (Word, Excel, Outlook) and familiarity with office equipment and systems.

6. Problem-Solving Skills: Ability to think quickly, solve problems, and handle unexpected situations calmly and efficiently.

7. Adaptability: Flexibility and willingness to learn new skills, adapt to changing priorities, and work in various settings or conditions.

8. Team Player: Positive attitude, reliability, and willingness to collaborate with others as part of a team to achieve common goals.

9. Professionalism: Professional appearance and conduct, with the ability to maintain confidentiality and handle sensitive information discreetly.

10. Previous Experience: Previous experience in a receptionist or administrative role may be preferred but is not always required, especially for entry-level positions.