Disha Enterprises Sales Jobs in Patna

Receptionist

Company : Disha enterprises

Category : Sales

A receptionist is a professional who typically works in an office, front desk, or lobby area of an organization. The primary responsibility of a receptionist is to provide a positive first impression for visitors, clients, and employees. The specific duties and responsibilities may vary depending on the type of organization, but here is a general overview of a receptionist's job description:

1. Greeting and Welcoming Visitors:

   • Welcome and greet guests, clients, and employees in a friendly and professional manner.
   • Provide assistance and directions to visitors.

2. Answering and Directing Phone Calls:

   • Manage incoming calls, answer inquiries, and transfer calls to the appropriate person or department.
   • Take and relay messages accurately.

3. Administrative Support:

   • Perform general clerical tasks, such as photocopying, faxing, filing, and data entry.
   • Handle and distribute mail and packages.

4. Appointment Scheduling:

   • Schedule appointments and maintain calendars for meeting rooms or key personnel.
   • Notify employees of scheduled appointments or meetings.

5. Customer Service:

   • Provide information about the organization, products, or services to clients and visitors.
   • Handle inquiries and resolve or direct them to the appropriate department.

6. Maintaining Reception Area:

   • Keep the reception area clean, organized, and presentable.
   • Ensure that reading materials and necessary supplies are stocked.

7. Security and Access Control:

   • Monitor and control access to the premises.
   • Issue visitor badges and maintain visitor logs.

8. Handling Emergencies:

   • Follow emergency procedures, including contacting the appropriate personnel during critical situations.

9. Multitasking:

   • Handle multiple tasks simultaneously and efficiently prioritize responsibilities.

10. Technology Skills:

    • Proficient use of office equipment, such as telephones, computers, and other relevant technology.

11. Professionalism:

    • Maintain a professional and courteous demeanor in all interactions.

12. Team Collaboration:

    • Collaborate with other administrative staff and employees to ensure smooth office operations.