Cs Group Receptionist Jobs in Patna

Receptionist

Company : Cs group

Category : Receptionist

A receptionist is responsible for managing the front desk, greeting visitors, answering phone calls, and providing administrative support to ensure the smooth operation of an office or organization.

Key Responsibilities:

1. Greeting and Welcoming:

   • Warmly welcome and greet visitors, clients, and employees.
   • Direct visitors to the appropriate person or department.

2. Answering Phones:

   • Handle incoming calls, take messages, and route calls to the appropriate person.
   • Provide basic information to callers and assist with inquiries.

3. Mail and Packages:

   • Sort and distribute incoming mail and packages.
   • Assist in outgoing mail and package preparations.

4. Scheduling and Appointments:

   • Schedule appointments and maintain calendars for meeting rooms.
   • Coordinate appointments for executives or managers.

5. Administrative Support:

   • Perform basic administrative tasks, such as data entry, filing, and photocopying.
   • Assist in the coordination of meetings and events.

6. Communication:

   • Maintain a professional and friendly demeanor in all interactions.
   • Communicate effectively with internal and external stakeholders.

7. Security and Access Control:

   • Monitor and control access to the premises.
   • Ensure security procedures are followed, such as issuing visitor badges.

8. Problem Solving:

   • Handle minor issues and inquiries, redirecting complex issues to the appropriate personnel.

9. Technology Proficiency:

   • Utilize office equipment, such as computers, printers, and telecommunication systems.
   • Familiarity with basic office software (e.g., Microsoft Office Suite).

10. Team Collaboration:

    • Collaborate with other administrative staff to ensure a cohesive and efficient workplace.

Qualifications:

• High school diploma or equivalent (some positions may require additional education or training).
• Previous experience in a similar role is often preferred.
• Strong communication and interpersonal skills.
• Proficiency in basic office software and equipment.
• Organizational and multitasking abilities.