Credit Bell Pintech Pvt Ltd Sales Jobs in Patna

Sales executive

Company : Credit bell pintech pvt ltd

Category : Sales

The Sales Executive is responsible for driving sales and revenue growth by identifying and pursuing new business opportunities, building and maintaining client relationships, and achieving sales targets. This role requires a proactive approach, strong communication skills, and the ability to understand customer needs and provide suitable solutions.

Key Responsibilities:

1. Sales and Business Development:

   • Identify and target potential clients through research, networking, and cold calling.
   • Develop and implement effective sales strategies to achieve sales targets and expand the customer base.
   • Conduct market analysis to identify new opportunities and stay updated on industry trends.

2. Client Relationship Management:

   • Build and maintain strong relationships with existing and prospective clients.
   • Understand client needs and tailor solutions to meet their requirements.
   • Provide exceptional customer service to ensure client satisfaction and retention.

3. Sales Presentations and Negotiations:

   • Prepare and deliver compelling sales presentations and product demonstrations.
   • Negotiate terms and conditions of sales agreements with clients to close deals.
   • Address client objections and resolve issues to facilitate successful sales transactions.

4. Product Knowledge:

   • Develop a deep understanding of the company’s products or services.
   • Stay informed about product features, benefits, and competitive advantages.
   • Provide accurate information and advice to clients regarding product specifications and usage.

5. Sales Reporting and Analysis:

   • Maintain accurate records of sales activities, client interactions, and transactions.
   • Prepare regular reports on sales performance, market trends, and client feedback.
   • Analyze sales data to identify areas for improvement and develop action plans.

6. Collaboration and Teamwork:

   • Collaborate with the marketing team to develop promotional materials and campaigns.
   • Work closely with other departments, such as customer support and product development, to ensure seamless service delivery.
   • Participate in team meetings and contribute to the overall success of the sales team.

7. Training and Development:

   • Continuously improve sales skills and product knowledge through training and professional development.
   • Stay updated on industry best practices and new sales techniques.

Qualifications:

• Education:

  • Bachelor’s degree in Business, Marketing, or a related field.

• Experience:

  • Previous experience in sales, business development, or a related role is preferred.

• Skills:

  • Excellent communication, presentation, and negotiation skills.
  • Strong interpersonal skills with the ability to build and maintain client relationships.
  • Proactive and self-motivated with a results-driven approach.
  • Strong organizational and time-management skills.
  • Proficiency in using CRM software and sales tools.
  • Ability to work independently and as part of a team.

The Telecaller is responsible for making outbound calls to potential and existing customers to promote products and services, generate leads, and facilitate sales. This role involves engaging with customers, addressing their inquiries, providing information, and maintaining accurate records of interactions.

Key Responsibilities:

1. Outbound Calls:

   • Make outbound calls to potential and existing customers to promote products or services.
   • Follow a prepared script to provide information and answer questions.

2. Lead Generation:

   • Identify and qualify potential leads through cold calling.
   • Gather and record customer information, including contact details and preferences.

3. Customer Interaction:

   • Engage customers in conversation to understand their needs and interests.
   • Provide detailed information about products or services and answer customer inquiries.

4. Sales Facilitation:

   • Persuade potential customers to purchase products or services.
   • Schedule appointments for sales representatives to meet with prospective customers.
   • Process orders and handle customer transactions as needed.

5. Customer Relationship Management:

   • Maintain a positive and professional attitude in all customer interactions.
   • Build and maintain strong customer relationships to encourage repeat business.

6. Record Keeping:

   • Maintain accurate records of calls, customer interactions, and sales activities.
   • Update customer information in the CRM system.

7. Feedback and Reporting:

   • Collect and report customer feedback to help improve products and services.
   • Prepare and submit regular reports on call activities and outcomes.

8. Meeting Targets:

   • Achieve daily, weekly, and monthly call and sales targets.
   • Work closely with the sales team to achieve overall company goals.

9. Compliance:

   • Ensure compliance with company policies, procedures, and relevant regulations.
   • Handle customer data with confidentiality and follow data protection guidelines.

Qualifications:

• Education:

  • High school diploma or equivalent.
  • Bachelor’s degree in a related field is a plus.

• Experience:

  • Previous experience in telemarketing, sales, or customer service is preferred.

• Skills:

  • Excellent communication and interpersonal skills.
  • Strong persuasive and negotiation skills.
  • Ability to handle rejection and remain resilient.
  • Good organizational and time-management skills.
  • Proficiency in using CRM software and other relevant tools.
  • Basic computer skills, including MS Office.

• Personal Attributes:

  • Positive attitude and professional demeanor.
  • Strong work ethic and self-motivation.
  • Ability to work independently and as part of a team.