Deputy manager
Company : Carrier kraft all solution pvt ltd
Category : Manager
The Deputy Manager supports the Manager in managing and coordinating the operations of a department or team. This role involves overseeing staff, implementing policies, ensuring operational efficiency, and contributing to the achievement of departmental goals.
Key Responsibilities:
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Operational Support:
- Assist the Manager in planning, organizing, and overseeing departmental operations.
- Ensure daily operations are executed efficiently and in accordance with company policies.
- Step in for the Manager in their absence and handle responsibilities as required.
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Team Management:
- Supervise and support staff, including training, performance management, and scheduling.
- Provide guidance and support to team members to ensure high performance and job satisfaction.
- Conduct performance reviews and address employee issues as needed.
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Strategic Implementation:
- Assist in developing and implementing strategic plans and operational procedures.
- Monitor departmental performance and provide recommendations for improvements.
- Ensure alignment of departmental activities with organizational goals.
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Financial Oversight:
- Assist in managing the departmental budget, including tracking expenses and ensuring cost control.
- Prepare financial reports and assist in budget planning and forecasting.
- Monitor financial performance and report on key metrics to the Manager.
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Customer and Stakeholder Relations:
- Address and resolve customer inquiries, complaints, and issues in a professional manner.
- Build and maintain relationships with clients, stakeholders, and external partners.
- Represent the department or company in meetings and events as required.
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Project Management:
- Support the Manager in planning, executing, and overseeing projects.
- Coordinate with other departments and stakeholders to ensure project success.
- Monitor project progress and report on status and outcomes.
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Compliance and Reporting:
- Ensure compliance with company policies, regulations, and industry standards.
- Prepare and present reports on departmental performance, financial status, and other key areas.
- Assist in conducting internal audits and reviews to ensure adherence to policies.
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Continuous Improvement:
- Identify areas for process improvement and assist in implementing solutions.
- Encourage and support innovation and the adoption of best practices.
- Monitor performance metrics and drive continuous improvement initiatives.
Qualifications:
- Bachelor’s degree in Business Administration, Management, or a related field.
- Proven experience as a Deputy Manager, Assistant Manager, or similar role.
- Strong knowledge of management principles and practices.
- Excellent organizational and leadership skills.
- Proficiency in using management software and MS Office Suite.