Receptionist
Company : Barfi sofa factory
Category : Receptionist
The receptionist serves as the initial point of contact for the company, greeting visitors, handling incoming calls, and performing various administrative tasks to support the smooth operation of the office.
Key Responsibilities:
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Front Desk Management:
- Greet and welcome visitors in a friendly and professional manner.
- Manage the reception area, ensuring it is clean and organized.
- Answer and direct phone calls to the appropriate personnel.
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Visitor Handling:
- Sign in visitors and provide visitor badges.
- Inform relevant employees of visitor arrivals.
- Assist visitors with general information and directions.
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Administrative Support:
- Manage incoming and outgoing mail and packages.
- Schedule and coordinate meetings and appointments.
- Maintain office supplies inventory and place orders when necessary.
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Communication:
- Respond to inquiries via phone, email, and in-person.
- Communicate effectively with clients, visitors, and employees.
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Clerical Duties:
- Perform data entry and maintain databases.
- Assist with the preparation of reports and presentations.
- File and maintain documents and records.
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Customer Service:
- Provide excellent customer service to clients and visitors.
- Handle complaints and concerns professionally and promptly.
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Security:
- Monitor and maintain security by following procedures and controlling access (monitor logbook, issue visitor badges).
- Ensure all visitors are escorted within the premises.
Qualifications:
- High school diploma or equivalent; additional certification in office management is a plus.
- Proven work experience as a receptionist, front office representative, or similar role.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Hands-on experience with office equipment (e.g., fax machines and printers).
- Professional attitude and appearance.
- Excellent written and verbal communication skills.
- Ability to be resourceful and proactive when issues arise.
- Strong organizational skills and attention to detail.
- Multitasking and time-management skills, with the ability to prioritize tasks.
- Customer service attitude.
