Ashoka Institute Receptionist Jobs in Patna

Receptionist

Company : Ashoka institute

Category : Receptionist

Key Responsibilities:

• Front Desk Management:

  • Greet and welcome visitors in a friendly and professional manner.
  • Answer, screen, and direct incoming phone calls to the appropriate departments.
  • Manage the reception area, ensuring it is clean, organized, and presentable.

• Visitor Assistance:

  • Provide information and assistance to visitors and staff.
  • Maintain visitor logs and issue visitor badges as required.
  • Inform relevant staff members of visitor arrivals and direct visitors to the appropriate locations.

• Administrative Support:

  • Perform clerical duties such as filing, photocopying, scanning, and faxing documents.
  • Receive and distribute mail, packages, and deliveries.
  • Schedule appointments, meetings, and conference rooms.

• Customer Service:

  • Handle inquiries and provide information about the company’s products or services.
  • Assist with customer service issues and escalate as needed.
  • Maintain a professional and courteous demeanor at all times.

• Data Entry and Record Keeping:

  • Maintain and update contact lists and databases.
  • Prepare and maintain various reports and documents.
  • Ensure the confidentiality and security of sensitive information.

Qualifications:

• Education:

  • High school diploma or equivalent (Associate’s degree or higher is a plus).

• Experience:

  • Previous experience in a receptionist or customer service role is preferred.
  • Familiarity with office equipment (e.g., fax machines, printers) and basic office procedures.

• Skills:

  • Excellent verbal and written communication skills.
  • Strong organizational and multitasking abilities.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office management software.
  • Professional appearance and attitude.
  • Ability to handle stressful situations calmly and effectively.

Working Conditions:

• Primarily office-based with a standard work schedule.
• May require occasional overtime during busy periods or special events.

Additional Requirements:

• Friendly and approachable personality.
• Strong attention to detail and accuracy.
• Ability to work independently and as part of a team.
• Willingness to take on additional responsibilities as needed.