Ans Multi Specialist Hospital Receptionist Jobs in Patna

Receptionist

Company : Ans multi specialist hospital

Category : Receptionist

1. Front Desk Operations: Greet visitors, clients, and customers in a warm and courteous manner. Answer incoming calls, respond to inquiries, and transfer calls to appropriate personnel or departments.

2. Visitor Management: Register visitors, issue visitor badges, and notify staff of visitor arrivals. Escort visitors to meeting rooms and provide assistance as needed.

3. Appointment Scheduling: Schedule and confirm appointments for clients, customers, and staff members using scheduling software or manual appointment books. Maintain and update appointment calendars accurately.

4. Administrative Support: Perform various administrative tasks, such as data entry, filing, photocopying, scanning, and faxing documents. Assist with mail handling, including sorting, distributing, and processing incoming and outgoing mail.

5. Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and directing requests to the appropriate person or department promptly and professionally.

6. Information Management: Maintain accurate and up-to-date records of visitor logs, appointment schedules, and staff directories. Ensure confidentiality and security of sensitive information.

7. Office Supplies Management: Monitor and replenish office supplies, including stationery, printer supplies, and kitchen supplies. Place orders for office supplies as needed and maintain inventory records.

8. Facilities Management: Coordinate maintenance and repair requests for office equipment, facilities, and amenities. Liaise with building management, vendors, and service providers as necessary.

9. Communication Coordination: Assist with internal and external communication by drafting and distributing emails, memos, and announcements. Coordinate meetings, conference calls, and video conferences as requested.

10. Team Collaboration: Collaborate with colleagues and other departments to support office operations and ensure seamless communication and coordination.

Qualifications and Skills:

• High school diploma or equivalent; additional education or training in office administration or related field is a plus.
• Proven experience in a receptionist or administrative role, preferably in a professional office environment.
• Excellent verbal and written communication skills, with a pleasant and articulate phone manner.
• Strong interpersonal skills and customer service orientation, with the ability to interact professionally with diverse individuals.
• Proficiency in computer applications such as Microsoft Office Suite (Word, Excel, Outlook) and office equipment (e.g., multi-line phone system, fax machine, scanner).
• Organizational skills and attention to detail, with the ability to prioritize tasks and manage time effectively.
• Professional appearance and demeanor, with a positive attitude and willingness to learn and adapt to new tasks and challenges.
• Ability to maintain confidentiality and handle sensitive information with discretion and integrity.

Benefits:

• Competitive salary and benefits package based on experience and qualifications.
• Opportunities for professional development and advancement within the organization.
• Supportive work environment with a collaborative team and opportunities for growth.
• Employee discounts, wellness programs, and other perks may be available.