Sales officer
Company : Ampel biodraft pvt ltd
Category : Sales
The Sales Officer is responsible for generating and nurturing leads, closing sales, and meeting or exceeding sales targets. This role involves understanding customer needs, presenting appropriate products or services, and ensuring a positive customer experience to drive sales growth.
Key Responsibilities
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Sales and Business Development
- Identify potential customers and generate leads through various channels.
- Conduct sales presentations and product demonstrations to prospective customers.
- Develop and implement sales strategies to achieve business objectives.
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Customer Relationship Management
- Build and maintain strong relationships with existing and new customers.
- Address customer inquiries, concerns, and feedback promptly and professionally.
- Ensure high levels of customer satisfaction and retention.
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Sales Targets and Performance
- Achieve or exceed monthly, quarterly, and annual sales targets.
- Monitor and report on sales performance, including sales forecasts and pipelines.
- Identify and pursue opportunities to upsell and cross-sell products or services.
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Market Research and Analysis
- Stay updated on industry trends, market conditions, and competitor activities.
- Gather and analyze market data to identify new sales opportunities.
- Provide insights and recommendations to improve sales strategies and tactics.
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Sales Documentation and Reporting
- Prepare and submit sales reports, proposals, and contracts.
- Maintain accurate records of sales activities and customer interactions in CRM systems.
- Ensure compliance with company policies and procedures in all sales processes.
Qualifications
- Education: Bachelor’s degree in business, marketing, sales, or a related field.
- Experience: Proven experience in sales, preferably in the same or related industry.
- Technical Skills:
- Proficiency in using CRM software and Microsoft Office Suite.
- Knowledge of sales techniques and methodologies.
- Soft Skills:
- Excellent communication and interpersonal skills.
- Strong negotiation and persuasion abilities.
- High level of self-motivation and goal orientation.
- Ability to work independently and as part of a team.
