Ambika Sales Corporation Pvt Ltd Computer Operator Jobs in Patna

Computer operator

Company : Ambika sales corporation pvt ltd

Category : Computer Operator

The Computer Operator is responsible for monitoring computer systems, performing regular maintenance tasks, and troubleshooting technical issues. They ensure the organization’s IT infrastructure operates effectively and assist with data processing and system updates as needed.

Key Responsibilities:

1. System Monitoring and Maintenance:

   • Monitor computer systems, networks, and servers for performance and potential issues.
   • Perform routine system checks, backups, and maintenance tasks.

2. Troubleshooting:

   • Identify and resolve hardware, software, and network issues promptly.
   • Escalate complex problems to IT specialists or relevant departments.

3. Data Management:

   • Process, verify, and maintain data to ensure accuracy and integrity.
   • Generate and distribute reports as required.

4. Software and Hardware Support:

   • Install, update, and maintain software applications.
   • Assist with the setup and maintenance of computer hardware and peripherals.

5. System Security:

   • Ensure data and system security by following organizational protocols.
   • Monitor for unauthorized access or potential security threats.

6. Documentation:

   • Maintain logs of system operations, errors, and maintenance activities.
   • Document processes and procedures for troubleshooting and system management.

7. User Support:

   • Provide technical support to employees and address their IT-related queries.
   • Train staff on the proper use of systems and applications.

8. Compliance and Updates:

   • Ensure all systems comply with organizational policies and standards.
   • Stay updated with the latest technology trends and system updates.

Qualifications:

• Education:

  • High school diploma or equivalent (Bachelor’s degree in IT or related field preferred).

• Experience:

  • Prior experience in IT support, data entry, or system operations is beneficial.

• Certifications:

  • Certifications like CompTIA, Microsoft Certified Solutions Expert (MCSE), or equivalent are an advantage.

Skills:

1. Technical Knowledge:

   • Proficiency in operating systems (Windows, Linux, etc.) and software applications.
   • Familiarity with networking concepts, databases, and IT hardware.

2. Problem-Solving Skills:

   • Ability to diagnose and resolve technical issues efficiently.

3. Attention to Detail:

   • Ensure accuracy in data processing and system monitoring.

4. Time Management:

   • Handle multiple tasks and prioritize effectively to meet deadlines.

5. Communication Skills:

   • Clear and concise communication for collaborating with team members and non-technical staff.

Key Metrics:

• System uptime and performance.
• Resolution time for technical issues.
• Accuracy and timeliness of data processing.
• Compliance with security protocols and updates.