Ajay Enterprises Computer Operator Jobs in Patna

Computer operator

Company : Ajay enterprises

Category : Computer Operator

The Computer Operator is responsible for monitoring and controlling computer systems, ensuring the smooth and efficient operation of hardware and software, and providing support to end-users. This role involves performing routine tasks, troubleshooting issues, and maintaining system performance to meet the organization’s operational needs.

Key Responsibilities:

1. System Monitoring:

   • Monitor computer systems and networks to ensure optimal performance and availability.
   • Use various monitoring tools to track system performance and detect anomalies or issues.
   • Respond promptly to system alerts and take corrective actions as needed.

2. Job Scheduling and Execution:

   • Schedule and execute batch jobs, scripts, and other scheduled tasks.
   • Ensure jobs are completed successfully and within designated time frames.
   • Manage job priorities and resolve scheduling conflicts.

3. Troubleshooting and Support:

   • Diagnose and troubleshoot hardware, software, and network issues.
   • Provide technical support to end-users, addressing their queries and resolving issues.
   • Escalate complex problems to higher-level support or relevant departments.

4. System Maintenance:

   • Perform routine maintenance tasks, such as backups, updates, and patches.
   • Maintain and update system documentation, including operating procedures and user guides.
   • Ensure the integrity and security of data through proper backup and recovery procedures.

5. Report Generation:

   • Generate and distribute regular system performance and operational reports.
   • Maintain logs of system activities, errors, and resolutions.
   • Analyze reports to identify trends and areas for improvement.

6. Security Management:

   • Monitor and enforce security policies and procedures.
   • Identify and respond to security breaches or vulnerabilities.
   • Ensure compliance with organizational and regulatory security standards.

7. Inventory Management:

   • Maintain inventory of computer hardware and software assets.
   • Track and document changes in system configurations and installations.
   • Coordinate with procurement for hardware and software purchases and upgrades.

8. Communication and Coordination:

   • Collaborate with IT team members and other departments to ensure smooth operations.
   • Communicate system statuses, issues, and updates to relevant stakeholders.
   • Participate in team meetings and contribute to process improvements.

Qualifications:

• High school diploma or equivalent; associate’s or bachelor’s degree in Computer Science, Information Technology, or related field preferred.
• Proven experience as a Computer Operator or in a similar role.
• Knowledge of computer systems, networks, and relevant software applications.
• Familiarity with operating systems (e.g., Windows, Linux, Unix).
• Basic understanding of networking principles and troubleshooting.
• Strong problem-solving and analytical skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Attention to detail and ability to follow procedures accurately.
• Willingness to work in shifts, including nights, weekends, and holidays.

Working Conditions:

• Office environment with potential for shift work.
• Ability to sit for extended periods while monitoring systems.
• Occasional lifting and moving of computer equipment.