Computer operator
Company : 102 Services
Category : Computer Operator
. System Monitoring and Operations:
- Monitor computer systems and networks for performance, errors, and abnormalities.
- Operate and maintain computer hardware, including servers, mainframes, and peripherals.
- Execute batch processing jobs, backups, and system utilities according to predefined schedules.
2. Data Entry and Processing:
- Input and process data into computer systems accurately and efficiently.
- Verify data integrity and completeness to ensure accuracy of records and reports.
- Handle large volumes of data entry tasks with attention to detail and speed.
3. Job Scheduling and Management:
- Schedule and prioritize batch jobs, reports, and data processing tasks using job scheduling software.
- Monitor job queues and manage job dependencies to ensure timely execution and completion.
- Troubleshoot job failures and errors, and take appropriate corrective actions.
4. System Maintenance and Troubleshooting:
- Perform routine maintenance tasks, such as disk cleanup, file management, and system updates.
- Troubleshoot hardware and software issues, diagnose problems, and implement solutions.
- Coordinate with IT support teams or vendors for advanced troubleshooting and resolution of technical issues.
5. Documentation and Reporting:
- Maintain accurate records and documentation of system activities, job logs, and operational procedures.
- Generate reports on system performance, job execution, and data processing metrics as required.
- Prepare incident reports and document resolutions for future reference and analysis.
6. Security and Compliance:
- Implement and enforce security measures to protect computer systems, data, and network resources.
- Adhere to security policies, procedures, and best practices to ensure compliance with regulations and standards.
- Monitor system access and user activities to detect and prevent unauthorized access or misuse.
7. User Support and Training:
- Provide technical support and assistance to end-users on computer hardware, software, and systems.
- Respond to user inquiries, troubleshoot problems, and escalate issues as needed to ensure resolution.
- Conduct training sessions or create user guides to educate users on system usage and best practices.
8. Backup and Disaster Recovery:
- Perform regular backups of critical data and system configurations to ensure data integrity and availability.
- Test backup and recovery procedures periodically to verify their effectiveness and reliability.
- Implement disaster recovery plans and procedures to minimize downtime and data loss in case of system failures or disasters.
9. Continuous Improvement:
- Identify opportunities for process improvement and automation to enhance system efficiency and reliability.
- Stay updated on emerging technologies, trends, and best practices in computer operations and IT infrastructure management.
- Participate in training programs and professional development activities to expand knowledge and skills in relevant areas.
10. Team Collaboration:
- Collaborate with IT teams, system administrators, and other stakeholders to ensure smooth operation of computer systems and networks.
- Communicate effectively with team members to coordinate activities, share information, and resolve issues in a timely manner.
